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Outcomes: A Strategic Approach to Home Design and Construction


When it comes to designing, building, or remodeling a home, "hope for the best and plan for the worst" is not just a mantra; it is a necessity. While optimism drives us forward, it's the strategic planning for potential challenges that ensures project success. In the architecture, engineering, and construction (AEC) industry, this planning is paramount, yet many struggle with risk assessment and mitigation.


Image of different people working on the same home all doing different tasks

The Role of Technology in Construction


Many industries have embraced technology to enhance planning and manage outcomes, yet the AEC sector, particularly in the U.S., has been slow to adopt these advancements. For technology to gain traction in this industry, it must drive efficiencies and deliver immediate, measurable results. The reluctance to experiment is understandable given the industry's razor-thin profit margins and the fact that construction companies spend less than 2% of their gross margin on technology.


Patric Hellermann's blog post, "The P&L of the Construction Industry," highlights several critical points about the adoption of software as a service (SaaS) in the AEC industry:


  • Profit Margins: Construction operates with minimal profit margins.

  • Technology Spending: The industry allocates less than 2% of its gross margin to technology, while services to the industry receive 50 times this amount.

  • Outcome-Driven: This is a project-based business that prioritizes tangible outcomes.


Challenges and Solutions in Information Management


A report last year revealed that 70% of construction employees spend up to 20 hours a week seeking information instead of performing their primary job functions. In custom homes, this inefficiency is evident as time is wasted reconciling conflicting details from consultants and designers, establishing ordering quantities, and communicating with subcontractors and suppliers.

Consider the example of tile installation in a shower. Information on this task comes from multiple sources:


  • Architect: Provides wall dimensions, niches, and plumbing fixture locations.

  • Interior Designer: Selects tile, grout color, terminations, and precise fixture locations.

  • Homeowner: Influences pricing and style.

  • Systems Engineering: Identifies potential existing systems in walls and foundations.


These details must be communicated to various suppliers, installers, and subcontractors, each requiring specific information for their part of the project. A purchasing manager like Sarah might need details on tile quantities, while a tile installer like Marcus needs the installation pattern. This fragmented information can be streamlined using a digital twin and live construction models, ensuring that updates made by any party are instantly available to all stakeholders.


The Future with BIM and Digital Twins


Effective project management today relies on gathering and managing all AEC information in a digital twin, structuring project data in a live construction model. This approach ensures fewer mistakes, timely execution, and reduced hours spent chasing information, benefiting builders, architects, interior designers, homeowners, and developers alike.


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